UnifyCX Junior NOC Engineer Jobs in Mangalore 2026: Apply on Official Careers Portal

UnifyCX is hiring for the role of UnifyCX Junior NOC Engineer at its Mangalore delivery centre, and the position is now open on the company’s official careers portal for the 2026 hiring cycle. If you are a network monitoring professional with 1–3 years of relevant exposure, this opening offers a structured pathway into a Network Operations Center role at a fast-growing global customer experience company. This article walks you through the official job description, eligibility, expected salary band, application steps, and a few interview-preparation pointers so you can decide whether the opportunity aligns with your career plans.

Job Overview

Company	UnifyCX
Job Role	Junior NOC Engineer (Network Monitoring)
Job ID	Refer to UnifyCX careers listing
Job Category	Networking / IT Infrastructure
Qualification	Bachelor’s degree in IT, Computer Science or related discipline
Experience	1 to 3 years
Job Location	Mangalore, Karnataka, India
Work Mode	Onsite
Job Schedule	Full Time
Salary (Industry Estimate)	₹3.5 LPA – ₹6 LPA (based on AmbitionBox / Glassdoor 2026 benchmarks)
Posting Date	2026-06-03
Hire Eligibility	Indian citizens able to work onsite in Mangalore
Last Date	Open until filled — apply early

About UnifyCX

UnifyCX is a global Business Process Outsourcing and customer experience company with delivery operations across the United States, India, the Philippines, the Dominican Republic, Jamaica, Honduras and Colombia. The company specialises in personalised contact centre services, business process outsourcing, and technology outsourcing solutions for clients in industries ranging from financial services to e-commerce and travel.

In India, UnifyCX runs significant operations out of Mangalore and several other tier-1 cities, supporting both voice and back-office programmes for international clients. The Mangalore centre houses dedicated technology teams, including the Network Operations Center that this Junior NOC Engineer role belongs to. Joining UnifyCX gives you exposure to enterprise-grade monitoring tools, multi-vendor network environments, and globally distributed infrastructure — useful experience for any networking career.

Job Description

The Junior NOC Engineer is part of UnifyCX’s 24×7 Network Operations Center team and supports real-time monitoring, surveillance and first-level triage of the company’s global network infrastructure. The position is designed for early-career networking professionals who want to grow into senior NOC, network engineering or network security roles. You will work alongside senior engineers, follow ITIL incident-management processes, and contribute to keeping the company’s call-centre voice, data and security infrastructure available with minimum disruption.

Key Responsibilities

• Monitor global infrastructure health, device availability and system alerts using the Zabbix monitoring platform.
• Track server health metrics such as CPU utilisation, memory allocation, storage capacity and hardware status alerts.
• Conduct routine health checks on enterprise Session Border Controllers (SBCs) to ensure voice network resilience.
• Watch ISP bandwidth, circuit latency and jitter; isolate packet loss and performance degradation on ILL and MPLS circuits.
• Monitor firewall traffic, HA logs and IPsec VPN tunnel status on Palo Alto and equivalent UTM platforms.
• Verify VLANs, switch port status and Meraki / Ruckus wireless controllers; coordinate with on-site engineers for physical checks.
• Document incidents, follow ITIL workflows, and escalate to L2 / L3 teams within agreed response timelines.
• Maintain up-to-date network topology diagrams and contribute to monitoring runbook improvements.

Eligibility Criteria

You Must Have

• Bachelor’s degree in IT, Computer Science or a similar discipline, or equivalent practical experience.
• 1 to 3 years of hands-on network monitoring or network support experience.
• Solid understanding of the OSI model, TCP/IP, VLAN segmentation and basic routing concepts.
• Working knowledge of an enterprise monitoring tool such as Zabbix, SolarWinds, PRTG or Datadog.
• Willingness to work onsite in Mangalore and on rotating shifts in a 24×7 NOC environment.

Preferred

• Prior experience supporting a BPO, contact centre or high-volume call centre environment.
• Familiarity with Palo Alto firewalls (PAN-OS), Cisco switching and Meraki / Ruckus wireless platforms.
• Exposure to ITIL processes — Incident, Request and Asset Management.
• Comfort with reading IPsec VPN, HA and firewall block logs to triage incidents.

Salary in India 2026

Based on AmbitionBox and Glassdoor 2026 benchmarks, the indicative annual compensation for a Junior NOC Engineer at UnifyCX in Mangalore falls in the range of ₹3.5 LPA to ₹6 LPA, depending on relevant experience, certifications and shift allowances. Actual offers are decided by UnifyCX based on the company’s compensation framework and the candidate’s interview performance, so treat this figure as an industry estimate rather than a confirmed salary.

Interview Preparation Tips

• Networking fundamentals: revise the OSI model, TCP/IP stack, subnetting, VLAN concepts and basic routing protocols.
• Monitoring tools: be ready to discuss alert thresholds, dashboards and incident triage workflows in Zabbix, SolarWinds, PRTG or Datadog.
• Firewall and security: brush up on Palo Alto basics, IPsec VPN, HA logs and how you would identify a misconfigured rule.
• ITIL processes: prepare scenario answers around Incident, Problem and Change Management.
• Behavioural round: use the STAR framework to describe how you handled a real production outage or a customer-impacting incident.
• Shift awareness: confirm your comfort with 24×7 shifts and rotational weekly offs during the HR discussion.

How to Apply for the UnifyCX Junior NOC Engineer Role

1. Update your resume with monitoring tools, ITIL exposure and any networking certifications you hold.
2. Visit the official UnifyCX careers page using the link below.
3. Search for “Junior NOC Engineer” or “Network Monitoring” in the open positions list.
4. Select the Mangalore location and click the apply button on the job detail page.
5. Fill in your profile, upload your resume, and submit the application form.
6. Track your application status in the careers portal and watch your email for interview communication.

Official Apply Link: Apply Now — UnifyCX Careers Portal

Disclaimer: Apply only on the official UnifyCX careers domain (unifycx.com). UnifyCX and IT Referral Jobs do not collect any application fees, deposits or payments for job opportunities. Beware of scam profiles or third-party recruiters asking for money in exchange for shortlisting.

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Frequently Asked Questions (FAQs)

1. Who can apply for the UnifyCX Junior NOC Engineer role in Mangalore?

Candidates with a bachelor’s degree in IT, Computer Science or an allied discipline and 1 to 3 years of network monitoring experience are eligible to apply.

2. Is the UnifyCX Junior NOC Engineer role open to freshers?

The official UnifyCX job description targets candidates with 1 to 3 years of experience. Freshers with strong internship exposure to monitoring tools and networking fundamentals may still apply, but selection is at UnifyCX’s discretion.

3. Where is the job located?

The position is based in Mangalore, Karnataka, India, with onsite work in a 24×7 Network Operations Center.

4. What is the expected salary at UnifyCX in Mangalore?

Industry benchmarks indicate a range of ₹3.5 LPA to ₹6 LPA for a Junior NOC Engineer. The final compensation depends on UnifyCX’s internal salary structure and your interview outcome.

5. What tools and technologies should I prepare for the interview?

Focus on Zabbix or similar monitoring tools, Palo Alto firewalls, Cisco and Meraki switching, Ruckus wireless and ITIL incident management processes.

6. Is there a charge or fee for applying through the careers portal?

No. UnifyCX never charges candidates any fee for applying, shortlisting or interviewing. Any request for money should be reported as a scam.

7. How will I know my application has been received?

You will see a confirmation message on the UnifyCX careers portal after submission and an acknowledgement email from the official UnifyCX recruitment team.

8. How soon does the hiring process complete?

NOC hiring cycles at BPO and managed services companies typically run for 2 to 4 weeks, including a screening call, technical round and HR discussion.

Conclusion

The UnifyCX Junior NOC Engineer opening in Mangalore is a solid early-career opportunity if you have a year or two of network monitoring exposure and want to grow inside a global customer experience company. Update your resume, brush up on Zabbix and Palo Alto basics, and apply directly through the UnifyCX careers portal at the earliest. For more verified IT openings, keep following IT Referral Jobs.

Curated and verified by the IT Referral Jobs editorial team.