NTT Data is hiring for the Business Operations Associate role at its Gurgaon office in India, and this is a meaningful opportunity for early-career professionals exploring NTT Data Business Operations Associate Jobs in 2026. The opening (Job ID 367924, posted on 2026-05-30) sits inside NTT Data’s India business operations function, where new hires support service delivery for global enterprise clients across managed services, billing operations, vendor coordination, reporting, and back-office workflows. If you are a graduate looking for a stable on-site role with a recognised global IT services brand, this listing deserves a careful read before applying.
Job Overview — NTT Data Business Operations Associate 2026
| Company | NTT Data (NTTD Info Pro Ser Pte Ltd) |
| Job Role | Business Operations Associate |
| Job ID | 367924 |
| Job Category | Business Operations / Service Delivery Support |
| Qualification | Bachelor’s degree (any discipline); B.Com / BBA / BA / BSc / B.E. / B.Tech preferred |
| Experience | 0–2 years (freshers and early-career candidates considered) |
| Job Location | Gurgaon, Haryana, India |
| Work Mode | Work From Office (on-site) |
| Job Schedule | Full-Time, regular shift; flexibility for client time zones |
| Salary (industry estimate) | ₹3.2 – ₹5.5 LPA (based on AmbitionBox / Glassdoor 2026 benchmarks) |
| Posting Date | 2026-05-30 |
| Hire Eligibility | Indian citizens / candidates eligible to work in India |
| Last Date | 2026-06-29 (or until position is filled) |
About NTT Data
NTT Data is one of the world’s largest IT services providers, founded in 1988 and headquartered in Tokyo, Japan. The company is part of the broader NTT Group and operates in more than 50 countries, serving Fortune 500 enterprises across financial services, healthcare, manufacturing, public sector, retail, and telecommunications. Its services span application development, business process services, cloud migration, data and analytics, cybersecurity, and managed infrastructure.
In India, NTT Data has a strong delivery footprint across Bengaluru, Hyderabad, Chennai, Pune, Mumbai, Noida and Gurgaon. The Gurgaon centre primarily supports global business operations, client account management, and shared services for North American and EMEA clients. The company is consistently ranked among the largest tech employers in India and is recognised for its structured graduate hiring programmes and learning pathways.
Job Description — Business Operations Associate
The Business Operations Associate at NTT Data Gurgaon is a delivery-side operations role that supports the smooth running of contracted services for enterprise customers. Day-to-day work centres on processing operational requests, maintaining service records, coordinating between internal delivery teams and external partners, and producing accurate operational reports for both internal stakeholders and clients. New hires get exposure to ITIL-aligned processes, ticketing systems, and global delivery practices that are valuable foundations for a long-term career in IT services or business operations.
Key Responsibilities
- Execute day-to-day business operations transactions including data entry, request processing, and ticket handling within agreed service levels.
- Coordinate with onshore stakeholders, vendors and internal delivery teams over email and collaboration tools to ensure timely closure of operational requests.
- Maintain accurate records in CRM / ERP / ticketing systems and validate data quality before reporting.
- Prepare standard operational reports, dashboards and MIS for service reviews and management updates.
- Identify recurring issues, recommend small process improvements, and contribute to standard operating procedure (SOP) updates.
- Follow information security, data privacy and audit-compliance guidelines applicable to client engagements.
- Participate in team huddles, training sessions and quality-control reviews to maintain consistency and accuracy.
- Provide back-up coverage for peer team members during planned and unplanned absences.
Eligibility Criteria
You Must Have
- Bachelor’s degree from a recognised university (final-year graduates may apply subject to NTT Data’s policy).
- Good written and spoken English communication for client and stakeholder interactions.
- Working knowledge of MS Office — Excel (formulas, pivots), Word and Outlook.
- Attention to detail, accuracy and a structured approach to repetitive process work.
- Willingness to work from the Gurgaon office in a regular full-time shift.
Preferred
- Internship or part-time exposure in operations, BPO, shared services or customer service.
- Familiarity with ticketing tools such as ServiceNow, Jira or Remedy.
- Basic understanding of ITIL or business operations frameworks.
- Experience preparing reports in Excel or Power BI.
Salary for Business Operations Associate in India — 2026 Estimate
NTT Data does not publish a fixed salary for this opening. Based on AmbitionBox and Glassdoor 2026 benchmarks for similar Business Operations Associate roles at large IT services firms in NCR, candidates can typically expect a CTC range of approximately ₹3.2 – ₹5.5 LPA, with the higher end usually offered to candidates with prior internship exposure, strong Excel / reporting skills, or relevant operational certifications. Treat this strictly as an industry estimate — the final offer will depend on the candidate’s profile, interview performance and internal NTT Data salary bands.
Interview Preparation Tips
- Aptitude & reasoning: brush up on numerical reasoning, data interpretation and basic English comprehension — common in IT services screening rounds.
- Excel fundamentals: be confident with VLOOKUP / XLOOKUP, pivot tables, conditional formatting and basic charts; you may be asked to demonstrate a small task.
- Operations scenarios: prepare for situational questions on how you would handle a missed SLA, an escalation from a client, or conflicting priorities.
- Communication round: expect a written email-drafting exercise and a spoken-English assessment focused on clarity and professional tone.
- Behavioural round: use the STAR (Situation, Task, Action, Result) format to talk about your projects, internships and teamwork examples.
- Know NTT Data: read the company’s “About” page, recent news and the Gurgaon centre’s role in global delivery — interviewers value candidates who have done their homework.
How to Apply for NTT Data Business Operations Associate
- Open the official NTT Data careers portal using the link below.
- Create a candidate account or sign in if you have applied to NTT Data before.
- Upload your latest resume in PDF format and complete the candidate profile fields.
- Answer any role-specific screening questions truthfully and submit the application.
- You should receive an automated acknowledgement; track further updates on the same portal and your registered email.
Official Apply Link: Apply Now — NTT Data Careers Portal (Job ID 367924)
Important: NTT Data does not charge any fee at any stage of recruitment. Apply only through the official careers domain shown above. Ignore unsolicited offers, “fast-track” placement requests or any communication asking for payment, gift cards or personal banking details. The company has a published anti-fraud disclaimer on its corporate website.
Career Toolkit — Free Resources for Applicants
- Resume Builder
- ATS Score Checker
- Cover Letter Generator
- Salary Estimator
- Certification Suggestion
- Interview Preparation
Frequently Asked Questions
1. Are freshers eligible for the NTT Data Business Operations Associate role?
Yes. NTT Data routinely hires fresh graduates for business operations roles in Gurgaon, provided they meet the qualification, communication and Excel basics described above.
2. Is this an on-site role or remote?
The official posting describes the role as a Work From Office position based at NTT Data’s Gurgaon, Haryana centre.
3. What is the typical salary range?
Industry benchmarks for similar roles in NCR suggest approximately ₹3.2 – ₹5.5 LPA. The actual offer is finalised by NTT Data based on the candidate’s profile and interview outcome.
4. Which graduation streams are eligible?
Any bachelor’s degree from a recognised university — B.Com, BBA, BA, BSc, B.E. and B.Tech candidates are commonly considered.
5. Is there an application fee?
No. NTT Data does not charge candidates any fee at any stage. Apply only through the official careers domain linked in this article.
6. What does the selection process look like?
Typical stages include an online application screen, aptitude / Excel evaluation, an operations-focused interview round and a final HR discussion. The exact flow may vary by hiring batch.
7. What is the application deadline?
The posting goes up on 2026-05-30 and typically remains open for about 30 days or until positions are filled. Apply early to maximise your chances.
8. Will NTT Data sponsor work authorisation?
No — this role is open to candidates already eligible to work in India.
Conclusion
If you are a graduate looking to start your career in a global IT services company, the NTT Data Business Operations Associate opening (Job ID 367924, Gurgaon, Haryana, India) is a credible on-site opportunity for 2026. Polish your resume, sharpen your Excel and communication basics, and submit your application early through the official NTT Data careers portal linked above. Bookmark itreferraljobs.in for daily verified IT and operations job alerts in India.
Curated and verified by the IT Referral Jobs editorial team.
