Analyst (Global Delivery) at TransUnion | Chennai & Pune
TransUnion is actively hiring Analysts for its Global Delivery team across India. If you’re a graduate or engineer with strong attention to detail and a passion for service excellence, this hybrid role offers the perfect opportunity to work on batch order fulfillment, data validation, and client-facing deliverables while supporting credit decision-making processes globally.
About TransUnion
TransUnion is a global information and insights company that empowers businesses and consumers with data-driven decisions. The company specializes in providing credit information, risk management solutions, and analytics to financial institutions, retailers, and other enterprises. With operations spanning multiple continents, TransUnion’s Global Delivery team is responsible for delivering high-quality transactional and batch solutions that support client marketing campaigns, account risk management, and analytical data requests.
Job Overview
- Role: Analyst, Global Delivery
- Company: TransUnion
- Locations: Chennai & Pune, India
- Experience Required: 0–2 years
- Salary: As per company standards
- Work Model: Hybrid (minimum 2 days per week in office)
- Employment Type: Full-time
- Requisition ID: 19041489
Key Responsibilities
- Deliver service excellence for batch order fulfillment and ensure timely delivery within agreed service level agreements
- Perform pre-validations and collaborate with customer engagement and sales teams to understand requirements and resolve anomalies
- Produce high-quality output within specified turnaround times to facilitate better credit decision-making by clients
- Validate batch fulfillment system setup and output through data extraction, cleansing, and validation based on customer requirements
- Review and process work requests using internally developed tools to ensure all requirements are met
- Address data-related concerns before delivery to customers and maintain high data quality standards
- Ensure good quality input data is processed to achieve high match rates
- Identify opportunities to improve process efficiency and quality across the team
- Adhere to documented processes and contribute to process documentation reviews
- Handle queries and complaints in a timely manner with professionalism
- Meet KPI metrics and goals as defined by management
- Demonstrate strong understanding of business domain, products, and credit bureau offerings
Required Skills & Qualifications
- Bachelor’s degree in Engineering, Operations Research, or equivalent field
- 0–2 years of professional experience (freshers with academic excellence welcome)
- Strong attention to detail and commitment to service excellence
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
- Excellent written and verbal communication skills
- Ability to interact effectively at multiple organizational levels
- Strong problem-solving skills in fast-paced environments
- Ability to work independently and collaboratively within teams
- Effective time management and workload planning capabilities
- Ability to multitask and prioritize in dynamic environments
- Willingness to work on US shift timings
Desirable Skills
- Familiarity with credit bureau offerings and industry standards
- Programming and data manipulation experience (ETL, Unix, SQL, Python)
- Basic knowledge of Autosys or similar scheduling tools
- Experience with SQL and Python for data processing and migration initiatives
How to Apply
Interested candidates can apply for this Analyst position through the official application link below. Ensure your resume highlights your attention to detail, academic excellence, and any relevant technical skills. Apply now to join TransUnion’s Global Delivery team and contribute to meaningful work in data validation and client service excellence.
Frequently Asked Questions
What is the primary responsibility of an Analyst in Global Delivery at TransUnion?
The primary responsibility is to deliver transactional and batch solutions for internal and external customers while maintaining service level agreements. This includes validating data, processing requests, ensuring quality output, and collaborating with sales and customer engagement teams to meet client requirements for credit decision-making and marketing campaigns.
Is this role suitable for freshers, or is prior experience mandatory?
This role is open to both freshers and candidates with up to 2 years of experience. Freshers with a Bachelor’s degree in Engineering or Operations Research and a track record of academic excellence are encouraged to apply. The position values attention to detail and a passion for service excellence.
What work arrangements does this hybrid position offer?
This is a hybrid role requiring a minimum of 2 days per week at an assigned TransUnion office location (Chennai or Pune), with the flexibility to work virtually for the remaining days. The position also requires willingness to work on US shift timings to support global clients.
What technical skills are most important for success in this Analyst role?
Strong proficiency in Microsoft Office tools is essential. Additionally, knowledge of SQL, Python, or ETL tools is highly desirable for data manipulation and processing tasks. Familiarity with credit bureau offerings and basic scheduling tools like Autosys is also valuable but not mandatory for entry-level candidates.
How will my performance be evaluated as an Analyst in Global Delivery?
Performance is evaluated based on adherence to KPI metrics and goals set by management. Key evaluation areas include delivery quality, turnaround time compliance, data accuracy (match rates), ability to resolve customer queries timely, and adherence to documented processes. Your ability to identify and implement process improvements is also considered.
